Refund policy

Due to the perishable nature of our products, we cannot accept returns, offer exchanges, and/or grant refunds for goods sold unless the reason for return, exchange, and/or refund is is the result of an error in our manufacturing, packaging, or handling.

We do not offer refunds for a delay caused by one of our shipping partners.

Any mistakes made during the ordering process by the customer resulting in a delayed/non-delivery are not eligible for refunds.

For any questions or concerns, please send an email to maddie@maddieaboutcake.com.

Last updated: September 8, 2023